Banks Never Ask That

#BANKS NEVER ASK THAT

A State Bank Group Banking ServiceEvery day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. Together with American Bankers Association (ABA), The State Bank Group is working to change that by raising awareness within our communities to prevent fraud.

What do Banks Never Ask?

Below are some examples of questions you could receive from fraudsters through a phone call, text, or email that your bank would never ask.

would your bank call and ask for your account number- banks never ask
call you to verify your password- banks never ask
ask you to call via text message-banks never do that
ask for your account number in an email- banks never ask
ask you to click a link in a message-banks never ask

Pro Tips

If you’re not sure if a phone call, email, or text is legitimate, review the Pro Tips below to help you determine if it’s a scammer trying to get your information.

watch for mispelled words pro-tips
call the number on your card - pr0 tip
Beware of Links - pro tip
beware of links- pro tip
Protect your confidential info - pro tip

Spot scams. Win prizes.

Phishing is fraud. Plain and simple. But every day, thousands of people fall for fraudulent emails, texts, and calls from online scammers pretending to be a bank. Some of these fakes are obvious, while others can be quite convincing. We’d like to help. Take the #BanksNeverAskThat quiz to learn how to spot online banking scams, and you could win weekly drawings up to $1,000* during the month of October, courtesy of the American Bankers Association. October is National Cybersecurity Awareness Month. Watch our social channels for helpful tips throughout the month, with reminders to take the weekly quizzes.

Spot scams, Win prizes
Take the quiz and enter to win up to $1000

*Drawing prizes given in form of prepaid card. Terms and conditions apply. Void where prohibited. See official rules at www.BanksNeverAskThat.com. ©2020. American Bankers Association. All rights reserved. Not-for-profit reproduction and distribution is authorized.


National Cybersecurity Awareness Month is a collaborative effort between government and industry that raises nationwide awareness of cyber crimes and prevention every October. Because it coincides with the launch of #BanksNeverAskThat, ABA is celebrating with a cybersecurity-month sweepstakes. Every week during the month of October, site visitors can test their scam savviness by taking the #BanksNeverAskThat quiz, then sharing it on Twitter for the chance to win one of 15 gift cards. All entrants in ABA’s sweepstakes will also be eligible to win the $1,000 grand prize at the end of the month.