"Bank Where You're Known"
The State Bank Group (“Bank) is a locally owned, community bank dedicated to helping our customers and the communities in which they live succeed. It is the policy of the Bank to engage and utilize social media as may be appropriate in its marketing and communications strategies. For the purpose of this policy, social media is inclusive of any form of interactive online communication, in which users can generate and share content through text, images, audio, and/or video, including but not limited to:
Because banking is a highly regulated industry, the Bank is required to follow certain rules and we ask for your assistance when you are participating on our social media pages. Keep in mind, our social media pages are public spaces which means that anyone may see your comments and pictures when posted to these pages; they may even show up in search-engine results. Also, because anyone can participate on our public pages, we cannot be responsible for views expressed other than our own. We encourage your participation, but we may occasionally remove posts that do not fit our community guidelines:
Note that our social media pages are managed by the “Bank” employees. We will make every effort to respond in a timely manner to posts and messages; however, we can’t guarantee that we will reply to every comment. Please dial 815.728.8000 if you have an urgent question or concern.
We may occasionally share links to articles and information on third-party sites when we think you may find the information helpful. Please note that this does not in any way constitute an official endorsement of the site or company.
The State Bank Group reserves the right to change these guidelines. Please check back regularly for updates as the most current guidelines will always be available.
If you have any questions about these guidelines please contact the Marketing Officer at 815-728-8000.
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