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It is important to be proactive and monitor your bank accounts after you become aware of a debit card breach. Debit card data can become compromised in a variety of ways, and most often it is a result of a retailer being hacked. At The State Bank Group, we work closely with our debit card issuer and MasterCard to respond and swiftly mitigate risk to our debit card customers from experiencing fraud on their accounts that may have become compromised due to debit card breaches. We ensure the highest level of security to protect your information. When we learn of debit card breaches, the following procedures are advisable if you think your card is at risk:
Our debit card customers can be assured that sophisticated fraud-detection systems continually monitor card activity, and attempt to identify unusual and potentially unauthorized transactions. While the systems in place may not detect all fraud, we will contact any cardholder we determine may be at risk of unauthorized transactions. In addition to our normal monitoring, we will increase the security monitoring on the SPECIFIC CARDS that are compromised as soon we are notified of a breach. Reminder: It is always important to have a secondary source of payment to allow yourself access to your money in case your card is deactivated due to a breach. You may also want to carry cash, checkbook or a single check in your wallet for those important transactions. An additional option is to set up a debit card on a secondary account at our bank that is not your primary account. This will help to ensure your continued purchasing power when needed.
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