Bank Where You're Known
Beginning July 1, 2018, any checks that you deposit using our Mobile Banking App, require a special restrictive endorsement (in addition to your standard endorsement).
This means that when you make a Mobile deposit using your smartphone or any mobile device, you must include your name (as displayed on payee line), “For Mobile Deposit TSBG”, and account number, on the back of the check when you endorse it.
If the additional endorsement is missing, or not machine readable on the checks that you submit, the deposit will be rejected by the Bank and you’ll receive notification that your “deposit was rejected due to restrictive endorsement”. To avoid any delay in crediting your account, please begin using the required endorsement at your earliest convenience.
If you have any questions, please stop by any branch office or contact us by dialing 815.728.8000, option #1.
Make deposits conveniently and securely* with your mobile device using our mobile deposit service within our mobile banking phone app*.
Once you try it out, we might be seeing less of you, but as long as you are happy, so are we! Using The State Bank Group dynamic mobile bank app, you can deposit funds into your account, any time, from any where in just a few simple steps:
*Customers must be enrolled in The State Bank Group's online banking to use the Mobile App. Wireless carrier data usage rates may apply.
Click on Question to See Answer
A. All consumer banking customers that are currently enrolled in both online banking, mobile banking and also have had an account with The State Bank Group for six months or more are eligible.
A. You would sign your check as you normally would and also add “for mobile deposit TSBG” and your account number under your signature.
A. The following check types will not be processed using The State Bank Group’s mobile deposit service:
A. You may make up to ten deposits a day but only one check can be deposited per transaction.
A. You should keep the check in a safe place for up to 30-days. After 30-days and after you have confirmed the deposited funds have been applied to your account accurately, destroy the check or you may mark it with “Void” if you choose to keep the check.
A. Only checks payable to the account holder(s) will be accepted.
A. $2,500 maximum daily deposit whether an individual check or several checks totaling $2,500.
A. A chargeback fee of $35 will be assessed to your account.
A. The cutoff time is 4pm Central Time. Please review our funds availability rules. http://www.thestatebankgroup.com/Funds-Availability
A. You will receive a message that your deposit was successful within the mobile app and you will be able to view the mobile deposit history within the app along with the dollar amount. You will see “mobile deposit” in your transaction history by the end the following business day.
A. Please conduct the following steps:
*Availability of the service may be affected by your carrier’s coverage or mobile device’s connection to an internet service. Mobile Deposit is only available to those customers that have already enrolled in our mobile banking service and have met other qualifying terms and conditions. See our internet banking services for more information.